We are currently recruiting for a Floating Neighbourhood Housing Officer to join our successful and motivated Team that helps support the deliver the best housing services within Tower Hamlets. 

To be successful in this role you will need to have the following skills and experiences in

• Managing a Neighbourhood patch, that provides tenancy neutral Housing and Estate management services.
• Managing different patches depending on service requirements
• Managing a Neighbourhood patch of approx. 1000 properties.
• Pro-actively managing all potential hazards and Fire Risk Assessments.
•  Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents.
• To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments including attending Court to give evidence.
• Be sympathetic in managing stressful circumstances with clients via various communication platforms, including home visit and when representing the Council in court.
• Managing a portfolio of tenancy sustainment cases e.g. Safeguarding, Domestic Abuse and Hoarding.

• What we offer
•  29 days’ paid holiday each year, plus 8 bank holidays
• Pension scheme
• Cycle to Work salary sacrifice scheme,
• Interest-free loans for season tickets
• Well-being discounts.
• Newly refurbished offices, with free tea, coffee and fruit, and shower facilities;
• Flexibility for blended and remote working provisions;
• Working within a diverse and inclusive workforce 

We are an accredited ‘disability confident employer’ that guarantees an interview for all those that have indicated a disabled that meets the minimum essential criteria for the role.

How to apply

You are encouraged to read the Job description and person specification before applying for this job role.

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