Role summary

To work with the Head of Electoral Services to oversee and manage the coordination, planning, and conduct of all polls held in Tower Hamlets. To assist, on instruction from the Head of Service, in the effective management and operation of Electoral Services, deliver the annual canvass, implement Individual Electoral Registration (IER), produce the revised Register of Electors, and oversee compliance with the requirements of the Elections Act 2022.

Coordinate and implement outreach activities to encourage registration.

To serve as the Deputy Head of Electoral Services and manage staff where necessary as instructed by the Head of Electoral Services.

About you

You must have knowledge of Electoral Services operations, legislative framework, and associated risks.

An understanding of best practices in Electoral Services, customer care principles, and relevant quality standards.

Ambition to advance your career

Qualifications and Experience

The successful candidate should possess the AEA Certificate and demonstrate a willingness to pursue the AEA Diploma upon accepting the role.

·      Proven experience in working with a multi-disciplinary team.

·      Ability to maintain objectivity and confidentiality.

·      Fully proficient in IT, with expertise in word processing, spreadsheets, databases, and e-mail applications.

·      Experience in working within an election office.

·      Experience of managing staff commensurate to the role

Applications close on 15 June, with interviews starting the week of 23 June. 

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. 

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