Benefits and Allowances

LBTH Local Government pension scheme.

Role Purpose

You will be responsible for the administration of funds for the provision of settings for 2, 3 and 4 year olds.

You will also deliver a high level customer care when dealing with reception and telephone calls from parents, professionals and members of the public to the Children's Centre/Family Hub.

To improve outcomes for disadvantaged children by ensuring take-up of places by eligible 2 year olds, and to work with the Business Support, Sufficiency & Cohesion Manager to support the Childcare Sufficiency Monitoring Officer in ensuring other additional funding available for those places is secured.

Additionally you will act as business co-ordinator to ensure efficiency in financial Administrative and ICT practices.

Key Responsibilities

Carrying out daily administrative duties enabling the smooth running of the services to families

Undertake reception duties and act as a first point of contact for service users in Children's Centres

To work with parents to identify children who are eligible for placements and secure places for them in appropriate settings.

Liaise with the Area Early Intervention Lead to maintain the physical space of the Centre

To assist in the monitoring of expenditure against budget headings and report any variances across all cost centres

Requirements

We are looking to fill one Permanent post and one Fixed Term Contract post for 12 months. Both posts are full-time, based in the South West locality of the Borough.

Ideally a relevant Level 2 qualification or relevant professional experience

Experience of face-to-face interaction with parents & service users

You will have well-developed ICT skills, specifically with regards to Microsoft Word & Excel, and some design-based packages.

Have the ability to develop effective partnerships within the Council, with private sector and other external agencies - both statutory and voluntary.

Additional Information

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

The role will be based in the South West locality of the borough which would mean that the applicant would be required to work at any of the following four sites; John Smith Family Hub - Stepney Way, Ocean Children and Family and Centre - Whitehorse Road, Ocean Children and Family Centre (Shadwell site) - Cable street or Wapping & Bigland Children and Family Centre.

Application Details

This post is open to the following types of applicants: Redeployees/ Internal

If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website www.towerhamlets.gov.uk/careers

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. 

We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. 

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